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Ordering

 

In what currency are your prices quoted?

All prices are quoted in Canadian Dollars. For non-Canadian credit card or PayPal accounts, your payment will be subject to currency conversion at the prevailing rate offered by your payment processing company.

 

Is ordering on the internet secure?

Yes. Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure. SSL encrypts the transmissions from our ecommerce servers as well as your computer. SSL encryption works by forming a matched pair with the transmission from your computer transmission and our server, so that only data to and from these sources can be valid. We do not retain your credit card information.

 

What are my payment options?

You can pay using your credit card, PayPal account or by mailing a Money Order. If you choose to mail a Money Order, your order will be processed only once we have received your payment.

 

Where should I send my Money Order?

Please send all Money Orders to:

Auric Energy Healing Solutions Inc.
PO BOX 21094
2591 Panorama Drive
Coquitlam, BC
V3E 2Y0

 

Will I get charged tax or duties?

Canadian customers will be charged HST as applicable. Orders shipped outside of Canada are not subject to Canadian taxes. The purchaser is responsible for all duty/and or taxes applicable in the destination country.

 

How do I change or cancel an order?

We attempt to ship the same or next business day. Therefore, if you would like to change or cancel your order, please contact us immediately so that we can process your change or cancellation before the order is shipped. Alternatively, if you have created an account with us, please sign in with your email address and password, go to your account page, find your order and if it hasn't been shipped. request a change or cancellation right from our website. Please call us Toll Free Worldwide: (01) – 877-926-3537

Customer Care

We pride ourselves on excellent customer service. If your questions cannot be answered in our FAQs, please contact us on our toll free line for assistance: 1-877-926-3537


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